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Machine consultation

Pick the right machine. Then keep it running.

Free guidance before you buy, and a maintenance plan after — so the machine is never the reason the chai stops.

Before you buy
Step 1
Footprint & capacity

We size the machine to your counter space and expected daily cups — 2, 3, or 4-lane dispensing.

Step 2
Water line or portable

Plumbed into a water line for continuous service, or a portable tank for a space without one — we'll tell you which fits.

Step 3
Flavor lineup

Chai, filter coffee, and hot chocolate in any combination across the machine's lanes.

After you buy
Install
On-site setup

We install, connect, and run a test brew on-site before we leave — the machine is ready on day one.

Maintain
Descaling & cleaning

A routine descaling and cleaning schedule, roughly every 60–90 days depending on water hardness and use.

Support
Refills & troubleshooting

Ongoing sachet refill supply and trained technicians on short notice if a lane ever needs attention.

Common questions
How many cups can a machine handle per day?

A 3-lane dispenser comfortably covers 30–60 cups a day; the multi-flavor cabinet is built for higher foot traffic.

Do I need a water line?

No — a water pump drawing from a standard 5-gallon jug works anywhere. A direct water line just means you never refill it, which we recommend for high-traffic spots.

What does maintenance cost after install?

Routine descaling and cleaning is covered under the standard maintenance plan; sachet refills are billed as you reorder.

Can I add flavors to an existing machine?

Yes — lanes can be reassigned to any flavor in the lineup at your next scheduled visit.

Book a consultation

Tell us about your space and we'll follow up to schedule a walkthrough — before purchase or after.